Terms of Service

These Terms of Service (“Terms”) govern your use of the website at seo-medics.com and your engagement of services provided by SEO Medics (“we”, “us”, “our”), a Google Ads management agency operating in Saanichton, British Columbia, Canada.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

SEO Medics provides Google Ads campaign management services, which may include:

• Google Search Ads campaign setup and management
• Local Services Ads (LSA) setup and management
• Google Maps / Local SEO optimization
• Keyword research, ad copywriting, and bid management
• Monthly performance reporting
• Any additional services agreed upon in a separate written proposal or statement of work

The specific scope of services for your engagement will be confirmed in a written proposal or onboarding agreement prior to commencement of work.

2. Fees & Payment

Management Fee

Our standard management fee is $199 CAD per month (plus applicable taxes). This fee covers campaign management only and does not include your Google Ads advertising budget (ad spend), which is paid directly to Google.

Billing

Monthly management fees are billed in advance on the first day of each billing cycle. Payment is due within 7 days of invoice. We accept payment by e-transfer, credit card, or other methods agreed upon at onboarding.

Late Payment

Accounts more than 14 days past due may result in suspension of campaign management services. We reserve the right to charge interest on overdue balances at a rate of 2% per month (24% per annum), compounded monthly.

Taxes

Fees are exclusive of applicable taxes. Clients in British Columbia will be charged GST at the prevailing rate. It is your responsibility to determine and remit any applicable taxes in your jurisdiction.

3. Advertising Budget (Ad Spend)

Your advertising budget — the money paid directly to Google to run your ads — is entirely separate from our management fee. You are responsible for:

• Funding your Google Ads account with sufficient budget
• Setting and approving your monthly ad spend limits
• All charges billed directly by Google to your payment method

SEO Medics does not collect, hold, or manage your advertising budget. We will never have billing access to your Google Ads account without your express written authorization.

4. No Contract — Cancellation

We operate on a month-to-month basis with no long-term commitments required. Either party may terminate the engagement by providing 30 days’ written notice by email. Notice periods begin on the date the email is received.

Upon termination:

• You will retain full ownership of your Google Ads account, campaigns, and all associated data
• We will remove our access to your account within 5 business days of the termination date
• Fees for the final partial month will be prorated if notice is given mid-cycle
• Any outstanding invoices remain payable

5. Google Ads Account Ownership

You own your Google Ads account. All campaigns, keywords, ad copy, and historical data created or accumulated during our engagement belong to you. We will access your account solely as an authorized manager (MCC access) to perform the agreed services.

We may use anonymized, aggregated performance data (with no personally identifiable information) for the purpose of improving our services and preparing case studies, unless you request otherwise in writing.

6. Client Responsibilities

To enable us to deliver effective results, you agree to:

• Provide timely access to your Google Ads account and any relevant business information we request
• Maintain a funded Google Ads account with sufficient budget to run campaigns
• Review and approve any major campaign changes or strategies we propose
• Respond to communications within a reasonable timeframe (typically 3–5 business days)
• Comply with Google’s advertising policies, including any industry-specific restrictions
• Ensure your website and landing pages are functional and compliant with applicable laws

7. No Performance Guarantees

Digital advertising results depend on many factors outside our control, including market conditions, competition, your industry, ad budget, website quality, and Google’s algorithms. While we are committed to delivering best-in-class campaign management, we do not guarantee specific results, including but not limited to:

• A specific number of clicks, calls, leads, or conversions
• A specific cost-per-lead or return on ad spend
• Top ad placement or impression share

We will always act in your best interest and apply industry-leading practices to maximize your campaign performance.

8. Intellectual Property

All ad copy, strategies, reports, and creative assets we develop specifically for your campaigns become your property upon full payment of fees. Our proprietary methodologies, templates, tools, and processes remain our intellectual property.

You grant SEO Medics a limited license to use your brand assets (logos, trademarks, images) solely for the purpose of creating and managing your ad campaigns.

9. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, campaign performance data, and pricing. This obligation does not apply to information that is or becomes publicly known through no fault of the receiving party, or that is required to be disclosed by law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, SEO Medics’ total liability to you for any claims arising from or related to these Terms or our services shall not exceed the total management fees paid by you in the three (3) months immediately preceding the claim.

In no event shall SEO Medics be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages. This includes any losses resulting from Google policy changes, account suspensions, or advertising budget issues.

11. Indemnification

You agree to indemnify and hold harmless SEO Medics, its owners, employees, and contractors from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any Google advertising policy; or (d) content or offers on your website or in ads you approve.

12. Dispute Resolution

In the event of a dispute, the parties agree to attempt to resolve the matter in good faith through direct negotiation for a period of 30 days before pursuing any formal legal proceedings. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Victoria, British Columbia, in accordance with the Arbitration Act (BC).

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. You consent to the exclusive jurisdiction of the courts of British Columbia for any matters not subject to arbitration.

14. Website Use

You may use seo-medics.com for lawful purposes only. You agree not to: scrape, harvest, or copy our content; attempt to gain unauthorized access to our systems; use our website to transmit spam or malicious code; or reproduce our content without written permission.

We reserve the right to modify or discontinue the website at any time without notice. We are not liable for any interruption in availability.

15. Changes to These Terms

We may update these Terms from time to time. We will notify active clients of material changes by email at least 14 days before the changes take effect. Continued use of our services after the effective date constitutes acceptance of the updated Terms. The current version will always be posted at seo-medics.com/terms-of-service/.

16. Contact Us

Questions about these Terms? Reach out: